Recall Information

Manufacturer Chrysler (FCA US, LLC)
NHTSA ID 24V538000
Report Received Date 7/18/2024
Component N/A
Vehicles Affected 3,606
Completion Rate 69.48%
Recall Category Vehicle
Rework Status Rework Gen 3
Software Recall Yes
OTA Update No

Description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Issue

A vehicle fire increases the risk of injury.

Consequence Summary

A vehicle fire increases the risk of injury.

Corrective Action

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077.

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Related to

Rework Generation 3

Related Recalls

More Information

https://www.nhtsa.gov/recalls?nhtsaId=24V538000

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