Recall Information

Manufacturer Chrysler (FCA US, LLC)
NHTSA ID 24V536000
Report Received Date 7/18/2024
Component N/A
Vehicles Affected 15,910
Completion Rate 71.33%
Recall Category Vehicle
Rework Status Rework Gen 3
Software Recall Yes
OTA Update No

Description

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Issue

A vehicle fire increases the risk of injury.

Consequence Summary

A vehicle fire increases the risk of injury.

Corrective Action

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

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Related to

Rework Generation 3

Related Recalls

More Information

https://www.nhtsa.gov/recalls?nhtsaId=24V536000

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