Rearview Camera Image May Not Display/FMVSS 111
Recall Information
| Manufacturer | Polestar Automotive USA, Inc. |
|---|---|
| NHTSA ID | 24V477000 |
| Report Received Date | 6/26/2024 |
| Component | BACK OVER PREVENTION |
| Vehicles Affected | 25,825 |
| Completion Rate | 100% |
| Recall Category | Vehicle |
| Rework Status | Original |
| Software Recall | Yes |
| OTA Update | No |
Description
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2024 Polestar 2 vehicles. The Infotainment Head Unit (IHU) software may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Issue
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Consequence Summary
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Corrective Action
Polestar has released an over-the-air IHU software update, free of charge. Owner notification letters were mailed August 9, 2024. Owners may contact Polestar customer service at 1-800-806-2504. Polestar's number for this recall is RP1016.
