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NHTSA recall 23V853000

Incorrectly Adjusted Headlights

Mercedes-Benz USA, LLCReported December 15, 2023Software
Mercedes-Benz USA, LLC logo
Vehicles affected
10
Completion rate
100%
Remedy
Dealer visit
Component
ELECTRICAL SYSTEM

Description

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQE 350 vehicles equipped with comfort suspension. The headlights may be incorrectly adjusted due to a software error in the headlight control unit.

Issue

Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Consequence Summary

Incorrectly adjusted headlights can reduce the visibility of oncoming traffic and impair the dynamic driving control performance. Both scenarios increase the risk of a crash.

Corrective Action

Dealers will update the headlight control unit software, free of charge. Owner notification letters were mailed by February 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.

Internal ID: 23V853000 · Updated October 12, 2026

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