Engine & Electric Motor May Shut Down Unexpectedly
Recall Information
| Manufacturer | Mazda North American Operations |
|---|---|
| NHTSA ID | 23V719000 |
| Report Received Date | 10/26/2023 |
| Component | POWER TRAIN |
| Vehicles Affected | 4,252 |
| Completion Rate | 98.49% |
| Recall Category | Vehicle |
| Rework Status | Original |
| Software Recall | Yes |
| OTA Update | No |
Description
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 plug-in hybrid electric (PHEV) vehicles. Due to a software error, the engine and electric motor may shut down unexpectedly, which can result in a loss of drive power.
Issue
A loss of drive power can increase the risk of a crash.
Consequence Summary
A loss of drive power can increase the risk of a crash.
Corrective Action
Dealers will update the powertrain control module and engine control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6323J.
