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NHTSA recall 22V868000

Rearview Camera May Fail

General Motors, LLCReported November 23, 2022Software
General Motors, LLC logo
Vehicles affected
10,199
Completion rate
92.1%
Remedy
Dealer visit
Component
BACK OVER PREVENTION

Description

General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.

Issue

Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.

Consequence Summary

Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.

Corrective Action

Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .

Internal ID: 22V868000 · Updated October 12, 2026

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