Blank Instrument Panel Screen/FMVSS 101
Recall Information
| Manufacturer | Kia America, Inc. |
|---|---|
| NHTSA ID | 24V757000 |
| Report Received Date | 10/10/2024 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 14,163 |
| Completion Rate | 96.46% |
| Recall Category | Vehicle |
| Rework Status | Original |
| Software Recall | Yes |
| OTA Update | Yes |
Description
Kia America, Inc. (Kia) is recalling certain 2024-2025 EV9 vehicles. Due to a software error, the instrument panel screen may fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Issue
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Consequence Summary
An instrument panel screen that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Corrective Action
The instrument cluster software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed October 25, 2024. Owners may contact Kia Customer Service at 1-800-333-4542. Kia's number for this recall is SC326.
