High-Voltage Batteries May Short Circuit

Recall Information

Manufacturer Volkswagen Group of America, Inc.
NHTSA ID 24V726000
Report Received Date 9/30/2024
Component ELECTRICAL SYSTEM
Vehicles Affected 6,499
Completion Rate 57.27%
Recall Category Vehicle
Software Recall Yes
OTA Update No

Description

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 E-TRON GT, and RS E-TRON GT vehicles. The high-voltage battery may experience a short circuit within the battery module.

Issue

A short circuit in a high-voltage battery module increases the risk of a fire.

Consequence Summary

A short circuit in a high-voltage battery module increases the risk of a fire.

Corrective Action

Dealers will install advanced diagnostic software as the final remedy free of charge. For vehicles where on-line data is available (Audi recall number 931A), as an interim measure, the vehicles will be monitored through online data evaluation at no cost to owners. Where the online data shows a potentially critical battery module, the owner will be contacted and advised to only charge the vehicle up to 80% charging capacity until the affected module can be replaced at an authorized Audi dealer, free of charge. For vehicles where online-data is not available (Audi recall number 931B), as an interim measure, dealers will perform diagnostic procedures and, if necessary, replace battery module assemblies, free of charge. Owners of these vehicles will also be advised to only charge their vehicle up to 80% charging capacity, and the inspection may have to be repeated before the software becomes available. Owner notification letters were mailed to Audi recall number 931A on July 24, 2025, and 931B was mailed on July 28, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 931A and 931B. This recall expands and replaces previous recall numbers 24V-229, and 24V-228. Vehicles previously repaired under the prior recalls will need to have the new remedy completed.

More Information

https://www.nhtsa.gov/recalls?nhtsaId=24V726000

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