Instrument Panel Display Malfunction/FMVSS 101
Recall Information
| Manufacturer | Volkswagen Group of America, Inc. |
|---|---|
| NHTSA ID | 24V344000 |
| Report Received Date | 5/15/2024 |
| Component | BACK OVER PREVENTION |
| Vehicles Affected | 79,965 |
| Completion Rate | 86.34% |
| Recall Category | Vehicle |
| Software Recall | Yes |
| OTA Update | No |
Description
Volkswagen Group of America, Inc. (VW) is recalling certain 2021-2023 ID.4 vehicles. Due to a software issue, affected vehicles may experience center displays and instrument panel displays that do not boot, or that sporadically reset. This can result in loss of speedometer information or loss of rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays" and 111, "Rear Visibility."
Issue
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Consequence Summary
Displays that do not show critical information, such as vehicle speed or the rearview camera image, increase the risk of a crash.
Corrective Action
Dealers will update the vehicle software, free of charge. Owner notification letters were mailed on December 20, 2024. Owners may contact VW customer service at 1-800-893-5298. VW's number for this recall is 919A.
