Loss of Drive Power
Recall Information
| Manufacturer | Kia America, Inc. |
|---|---|
| NHTSA ID | 22V760000 |
| Report Received Date | 10/11/2022 |
| Component | POWER TRAIN |
| Vehicles Affected | 69,038 |
| Completion Rate | 93.67% |
| Recall Category | Vehicle |
| Software Recall | Yes |
| OTA Update | No |
Description
Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Issue
Loss of drive power increases the risk of a crash.
Consequence Summary
Loss of drive power increases the risk of a crash.
Corrective Action
Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
