Loss of Drive Power from Damaged PTU
Recall Information
| Manufacturer | Chrysler (FCA US, LLC) |
|---|---|
| NHTSA ID | 25V011000 |
| Report Received Date | 4/29/2025 |
| Component | N/A |
| Vehicles Affected | 63,130 |
| Completion Rate | 0% |
| Recall Category | Vehicle |
| Software Recall | Yes |
| OTA Update | No |
Description
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Issue
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Consequence Summary
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Corrective Action
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated February 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
