Instrument Cluster Display Too Bright/FMVSS 101

Recall Information

Manufacturer Daimler Vans USA, LLC
NHTSA ID 24V930000
Report Received Date 12/13/2024
Component ELECTRICAL SYSTEM
Vehicles Affected 697
Completion Rate 66.14%
Recall Category Vehicle
Software Recall Yes
OTA Update No

Description

Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2022 Mercedes-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Issue

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Consequence Summary

A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash.

Corrective Action

Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3BELKOM.

More Information

https://www.nhtsa.gov/recalls?nhtsaId=24V930000

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