Incorrect Software in Transmission Control Module
Recall Information
| Manufacturer | General Motors, LLC |
|---|---|
| NHTSA ID | 24V839000 |
| Report Received Date | 11/7/2024 |
| Component | POWER TRAIN |
| Vehicles Affected | 77,824 |
| Completion Rate | 62.05% |
| Recall Category | Vehicle |
| Software Recall | Yes |
| OTA Update | No |
Description
General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.
Issue
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Consequence Summary
Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.
Corrective Action
Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.
