Rearview Camera Image May Not Display/FMVSS 111
Recall Information
| Manufacturer | Nissan North America, Inc. |
|---|---|
| NHTSA ID | 24V748000 |
| Report Received Date | 10/3/2024 |
| Component | N/A |
| Vehicles Affected | 37,236 |
| Completion Rate | 96.39% |
| Recall Category | Vehicle |
| Software Recall | Yes |
| OTA Update | Yes |
Description
Nissan North America, Inc. (Nissan) is recalling certain 2024-2025 Rogue and 2025 INFINITI QX80 vehicles. A software error may cause the rearview camera to display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Issue
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Consequence Summary
The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.
Corrective Action
The in-vehicle infotainment software will be updated by an over-the-air (OTA) software update or by a dealer, free of charge. Owner notification letters were mailed December 2, 2024. Owners may contact Nissan's customer service at 800-647-7261 or INFINITI's customer service at 1-800-662-6200. Nissan's numbers for this recall are R24B3 and R24B4.
