Recall Information

Manufacturer Chrysler (FCA US, LLC)
NHTSA ID 24V715000
Report Received Date 9/26/2024
Component ELECTRICAL SYSTEM
Vehicles Affected 336
Completion Rate 75.53%
Recall Category Vehicle
Rework Status Original
Software Recall Yes
OTA Update No

Description

Chrysler (FCA US, LLC) is recalling certain 2024 Ram Promaster Battery Electric (BEV) vehicles. Incorrect software in the motor control processor module (MCPA) may cause a loss of drive power.

Issue

A loss of drive power can increase the risk of a crash.

Consequence Summary

A loss of drive power can increase the risk of a crash.

Corrective Action

Dealers will update the MCPA software, free of charge. Owner notification letters were mailed October 31, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 99B.

More Information

https://www.nhtsa.gov/recalls?nhtsaId=24V715000

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