Software Error May Cause Loss of Drive Power
Recall Information
| Manufacturer | Ford Motor Company |
|---|---|
| NHTSA ID | 24V330000 |
| Report Received Date | 5/10/2024 |
| Component | POWER TRAIN |
| Vehicles Affected | 9,312 |
| Completion Rate | 90.71% |
| Recall Category | Vehicle |
| Rework Status | Original |
| Software Recall | Yes |
| OTA Update | No |
Description
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Issue
A loss of drive power increases the risk of a crash.
Consequence Summary
A loss of drive power increases the risk of a crash.
Corrective Action
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
