Rearview Camera Image May Not Display

Recall Information

Manufacturer Jayco, Inc.
NHTSA ID 24V212000
Report Received Date 3/19/2024
Component BACK OVER PREVENTION
Vehicles Affected 136
Completion Rate 0%
Recall Category Vehicle
Rework Status Rework Gen 2
Software Recall Yes
OTA Update No

Description

Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco Solstice, Solstice LI, Entegra Coach Expanse, and Expanse LI motorhomes built on Ford chassis. The rearview camera, or 360-degree view camera if equipped, may not display a rearview image when the vehicle is placed in reverse.

Issue

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Consequence Summary

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

Corrective Action

Ford or Lincoln dealers will replace the rearview camera, and update the software and wiring as necessary, free of charge. Owner notification letters were mailed April 18, 2024. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is Ford 23V-598.

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Related to

Rework Generation 2

Related Recalls

More Information

https://www.nhtsa.gov/recalls?nhtsaId=24V212000

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