Transmission Control Unit Software May Cause Stall
Recall Information
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| NHTSA ID | 24V118000 |
| Report Received Date | 2/16/2024 |
| Component | POWER TRAIN |
| Vehicles Affected | 105,071 |
| Completion Rate | 79.82% |
| Recall Category | Vehicle |
| Software Recall | Yes |
| OTA Update | No |
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020-2023 GLE 450 and GLS 450 vehicles. The transmission may not fully downshift in certain conditions, causing the engine to stall.
Issue
An engine stall increases the risk of a crash.
Consequence Summary
An engine stall increases the risk of a crash.
Corrective Action
Dealers will update the transmission control unit software, free of charge. Owner notification letters were mailed March 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
