Braking May Require Increased Force
Recall Information
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| NHTSA ID | 23V807000 |
| Report Received Date | 12/1/2023 |
| Component | ELECTRONIC STABILITY CONTROL (ESC) |
| Vehicles Affected | 2,797 |
| Completion Rate | 97.39% |
| Recall Category | Vehicle |
| Rework Status | Original |
| Software Recall | Yes |
| OTA Update | No |
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 450e Plug-in Hybrid (PHEV) vehicles. Due to a software error in the electronic stability program (ESP), the force required to stop the vehicle may increase, possibly requiring an extended distance to stop.
Issue
Extended stopping distance can increase the risk of a crash.
Consequence Summary
Extended stopping distance can increase the risk of a crash.
Corrective Action
Dealers will update the ESP control unit software, free of charge. Owner notification letters were mailed on February 29, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
