Blank Instrument Panel Display
Recall Information
| Manufacturer | General Motors, LLC |
|---|---|
| NHTSA ID | 23V744000 |
| Report Received Date | 11/6/2023 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 60,154 |
| Completion Rate | 95.36% |
| Recall Category | Vehicle |
| Software Recall | Yes |
| OTA Update | Yes |
Description
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Issue
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Consequence Summary
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Corrective Action
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
