Sunroof May Close Unexpectedly/FMVSS 118
Recall Information
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| NHTSA ID | 23V733000 |
| Report Received Date | 11/1/2023 |
| Component | VISIBILITY |
| Vehicles Affected | 8 |
| Completion Rate | 87.5% |
| Recall Category | Vehicle |
| Software Recall | Yes |
| OTA Update | No |
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2020 GLS580 vehicles. Due to a software error, the sunroof may close unexpectedly when the "car wash mode" is activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-operated Window Systems."
Issue
A sunroof that closes unexpectedly can increase the risk of injury.
Consequence Summary
A sunroof that closes unexpectedly can increase the risk of injury.
Corrective Action
Dealers will update the sunroof control unit software, free of charge. Owner notification letters were mailed December 15, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023110007.
