Software Error in Exit Warning System
Recall Information
| Manufacturer | Mercedes-Benz USA, LLC |
|---|---|
| NHTSA ID | 23V574000 |
| Report Received Date | 8/11/2023 |
| Component | ELECTRICAL SYSTEM |
| Vehicles Affected | 880 |
| Completion Rate | 95.57% |
| Recall Category | Vehicle |
| Software Recall | Yes |
| OTA Update | No |
Description
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 E450, E350, AMG E63 S, AMG E53, CLS450, AMG GT53, and AMG GT43 vehicles. Due to a software error, the exit warning system audio and visual warnings may fail to alert occupants about approaching vehicles.
Issue
Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Consequence Summary
Failure to alert occupants of an approaching vehicle can increase the risk of a crash or injury.
Corrective Action
Dealers will update the exit warning system software, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2023080005.
