Incorrect Rearview Camera Image May Display
Recall Information
| Manufacturer | Ford Motor Company |
|---|---|
| NHTSA ID | 23V573000 |
| Report Received Date | 8/11/2023 |
| Component | BACK OVER PREVENTION |
| Vehicles Affected | 18,513 |
| Completion Rate | 77.69% |
| Recall Category | Vehicle |
| Rework Status | Original |
| Software Recall | Yes |
| OTA Update | No |
Description
Ford Motor Company (Ford) is recalling certain 2023 F-Super Duty F250, F350, and F450 vehicles equipped with the Pro Trailer Hitch Assist feature. The default rearview camera image may not be displayed when using the Pro Trailer Hitch Assist feature.
Issue
An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
Consequence Summary
An incorrect rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash or injury.
Corrective Action
Dealers will update the Advanced Drive Assistance System (ADAS) module software, free of charge. Owner notification letters were mailed December 5, 2023. The remedy is anticipated to be ready by 4th Quarter 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S46.
