Incomplete PCM Update May Result in Rollaway
Recall Information
| Manufacturer | Ford Motor Company |
|---|---|
| NHTSA ID | 23V199000 |
| Report Received Date | 3/24/2023 |
| Component | PARKING BRAKE |
| Vehicles Affected | 674 |
| Completion Rate | 76.71% |
| Recall Category | Vehicle |
| Rework Status | Rework Gen 2 |
| Software Recall | Yes |
| OTA Update | No |
Description
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Issue
Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Consequence Summary
Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
Corrective Action
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
Related to
Rework Generation 2
- 4/14/2022
