Rearview Camera May Fail
Recall Information
| Manufacturer | General Motors, LLC |
|---|---|
| NHTSA ID | 22V868000 |
| Report Received Date | 11/23/2022 |
| Component | BACK OVER PREVENTION |
| Vehicles Affected | 10,199 |
| Completion Rate | 92.1% |
| Recall Category | Vehicle |
| Rework Status | Original |
| Software Recall | Yes |
| OTA Update | No |
Description
General Motors, LLC (GM) is recalling certain 2019-2020 Cadillac XT4 vehicles equipped with the optional Surround Vision feature. The video processing module (VPM) may lose communication with the rearview camera, causing a loss of the rearview camera image.
Issue
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Consequence Summary
Failure of the rearview camera image to display can reduce the driver's rear visibility, increasing the risk of a crash.
Corrective Action
Dealers will update the VPM software or replace the VPM, as necessary, free of charge. An interim owner notification letter informing owners of the safety defect was mailed January 17, 2023. Owner notification letters were mailed February 3, 2023. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N222373320. .
